Do you find yourself drifting through your days? At the end of the day, do you ask yourself, “what did… Read More
Category: Blog
July 2, 2020
The Second Most Important Decision I Ever Made
38 years ago today, my husband asked me to be his wife and I said “yes.” I did not know… Read More
June 29, 2020
6 Important Behaviors After You Survive the Layoff
When I answered the phone, I heard Jeff’s deep sigh of both relief and concern. Amidst record unemployment, during the… Read More
June 17, 2020
What To Do When You Don’t Know What To Do
Some people grow up knowing exactly what they want to do. For others, it is confusing and frustrating as they… Read More
March 24, 2020
Take These 6 Steps Immediately If You Lose Your Job
Like most events in life, what happens to us is not nearly as important as how we respond to what… Read More
February 28, 2020
4 Brands Who Win My Heart
With all the writing and speaking I do about the subject of creating amazing customer experiences, I am often asked… Read More
December 1, 2019
4 Actions to Survive Turbulent Times
An organization has the opportunity to destroy or strengthen its culture during turbulent times. Both leaders and team members determine… Read More
November 27, 2019
Who are the Keepers of the Spring in Your Organization?
How important is the role of culture keeping in your organization? The late Peter Marshall, who was, more than… Read More