A new store opened in our community and my mother, who had recently moved here, was excited to transfer her… Read More
Category: Customer Service
April 28, 2019
Bend the Rules and Win the Customer
Her name is Joanna and she works for Air New Zealand Airlines. She is my most recent customer service hero…. Read More
February 2, 2019
5 Easy Steps to Remarkable Customer Service
This particular trip began with a number of challenges, however, all of that was about to change. When I am… Read More
