Dee Ann Turner speaks to companies and at conferences around the world to help individuals understand the Recipe for a Remarkable Culture. Drawing from her more than 30 years of experience, including serving as the Vice President of Talent and Human Resources for Chick-fil-A Inc. and her book, It’s My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture, Dee Ann shares how to cultivate the culture of an organization, both with employees and with guest. She explains how to select and retain top Talent to help make a business successful and create legendary customer experiences. A natural story teller, she connects with her audience and draws them in with her authentic and transparent style.

Some of Dee Ann’s most popular topics are:

Recipe for a Remarkable Culture

This talk outlines the elements that create a Remarkable culture: A Meaningful Purpose, A Challenging Mission and Demonstrated Core Values. Dee Ann explains how to create these elements within your organization and how to apply them to win the hearts of employees and customers.

Win With Who

To win in the marketplace, selecting and keeping extraordinary talent is paramount. Dee Ann uses her experiences of selecting thousands of people for hospitality roles to explain how to select for character, competency and chemistry. Extraordinary talent flourishing in a remarkable culture will create amazing customer experiences.

The Secret Sauce of Legendary Customer Service

In this message, Dee Ann explains how to combine the ingredients of a Remarkable Culture with Extraordinary Talent to create customer loyalty through legendary customer experience. The difference between an amazing customer experience and a poor customer experience is an employee who cares. Dee Ann helps her audience how to select, train and motivate people to care more.

To inquire about Dee Ann speaking at your company, campus, conference or event, please contact us.

Click to watch Dee Ann speak at a recent PropeLead conference.

Speaking Topics

  • Leadership
  • Talent Selection and Development
  • Culture
  • Business Audiences
  • Faith-Based Audiences

Dee Ann Has Spoken to the Following Organizations

Forbes, The Huffington Post, Fox News, Fortune

  • Alcoa
  • Chick-fil-A, Inc.
  • Berkshire Hathaway Automotive
  • The Coca-Cola Company
  • Dr. Pepper/Snapple
  • Pilgrims
  • Rubin Brown
  • Clifton Larson Allen
  • Windham Brannon
  • World 50
  • Morrison Healthcare
  • The US Air Force Academy
  • The CEO Forum
  • Texas Roadhouse
  • Cardone Industries
  • National Restaurant Association
  • The Cooper Clinic
  • Encompass Health
  • CBRE
  • CREW
  • Opaa! Food Management
  • Sweet Frog Yogurt
  • Blue Roof Franchising Group
  • Black Bear Diners
  • Society of Human Resources Management (SHRM)
  • Emplify – Engage Tour
  • CultureFest
  • Retailing Summit – Texas A&M
  • Execs in the Know
  • Public Relations Society of America
  • CUE, Inc.
  • Satori Consulting
  • Aging Media
  • Argentum
  • Florida Senior Living
  • National Association of Black Accountants
  • The W Conference
  • Zoo Atlanta
  • Club Manager’s Association of America National Conference
  • Unconventional Business Network
  • Right Now Media’s Work as Worship Conference
  • Truth at Work Conference
  • Christian Leadership Alliance
  • Northwest Ohio Prayer Breakfast
  • Propel Lead
  • Global Leadership Summit Breakfast
  • Lipscomb University Executive-in-Residence
  • Point University
  • Lubbock Christian University
  • East Texas Baptist University

Press Kit for Media Planners

Click here to download Dee Ann’s Speaking Kit

Included are Dee Ann’s:

  • Long and short bio
  • Headshot and other photos

Contact Dee Ann for a Speaking Engagement