With more than 30 years of experience, including serving as Vice President, Talent and Human Resources for nearly 20 years at Chick-fil-A, Inc., Dee Ann has discovered the secret sauce of selecting and retaining extraordinary Talent, while cultivating a remarkable organizational culture.
Dee Ann, now CEO of Dee Ann Turner, LLC, speaks and consults to audiences around the world helping them to understand how leverage talent and culture to create legendary customer experiences. Are you struggling to find and keep talent that cares about the customer? Are you experiencing low employee engagement or high turnover and you aren’t sure why? Dee Ann is ready to use her decades of experience leading at Chick-fil-A to help you understand how to select talent based on character, competency and chemistry. Combine the talent with a remarkable organizational culture and the result is legendary customer experiences.Read Dee Ann’s Story
“This is one of those rare books that contains such deceptively simple wisdom that you’ll wonder, ‘Why doesn’t every company do this?’”Patrick Lencioni
“Dee Ann Turner publicly reveals for the first time the core DNA of Chick-fil-A’s people selection process, which is the fundamental reason we are recognized among the top ten brands in customer service, across all industries.”Dan CathyChairman, President and CEO, Chick-fil-A
It’s My Pleasure
Two of the most important differentiators of a business are its talent and its culture. Talent energized by a compelling culture will drive organizational success and provide innovative growth opportunities for both the business and the individual.
Dee Ann sheds light on this secret and further discusses principles of establishing:
- Core values
- Practicing servant leadership
- Having an abundancy mentality
- Cultivating loyalty
Dee Ann as your speaker
Compelling culture has a recipe
Dee Ann Turner serves as a frequent speaker to organizations and conferences globally where she shares her more than 30 years of experience hiring and developing Talent.Learn More