Culture. Talent. Leadership.

Dee Ann Turner helps organizations understand the art of selecting and growing extraordinary talent and creating a remarkable culture. The result: legendary customer service.

Culture. Talent. Leadership.

Dee Ann Turner helps organizations understand the art of selecting and growing extraordinary talent and creating a remarkable culture. The result: legendary customer service.

Welcome!

With more than 30 years of experience, including serving as Vice President, Talent and Human Resources for Chick-fil-A, Inc., Dee Ann has discovered the secret sauce of selecting and retaining extraordinary talent, while cultivating a remarkable organizational culture.

Dee Ann, now CEO of Dee Ann Turner, LLC, speaks and consults to audiences around the world helping them understand how to leverage talent and culture to create legendary customer experiences. Are you struggling to find and keep talent that cares about the customer? Are you experiencing low employee engagement or high turnover and you aren’t sure why? Dee Ann is ready to use her decades of leadership experience to help you understand how to select talent based on character, competency and chemistry. Combine extraordinary talent with a remarkable organizational culture and the result is legendary customer experiences.

Read Dee Ann’s Story

“This is one of those rare books that contains such deceptively simple wisdom that you’ll wonder, ‘Why doesn’t every company do this?’”

Patrick Lencioni

“Dee Ann Turner publicly reveals for the first time the core DNA of Chick-fil-A’s people selection process, which is the fundamental reason we are recognized among the top ten brands in customer service, across all industries.”

Dan Cathy
Chairman, President and CEO, Chick-fil-A

Bet on Talent

Bet on Talent, How to Create a Remarkable Culture and Win the Hearts of Customers will be released September 3, 2019 and is now available for pre-order from Amazon.
 
In Bet on Talent, Dee Ann Turner will share with you how to create or transform your organization’s culture. 
 
The FIVE KEYS to TALENT YOU WILL LEARN FROM BET ON TALENT:
  • Create a remarkable company culture
  • Select, sustain, and steward talent
  • Nurture internal relationships
  • Create company loyalty that leads to customer loyalty
  • Instill the practice of servant leadership within your organization
  • Treat everyone with honor, dignity, and respect
  • and much more.
Explore Book
Don’t skip this important foundational building block.

What are your company’s culture values?

Take the free assessment

Dee Ann as your speaker

Compelling culture has a recipe

Dee Ann Turner serves as a frequent speaker to organizations and conferences globally where she shares her more than 30 years of experience hiring and developing Talent.

Learn More

Dee Ann in the press

As seen in…

Forbes, The Huffington Post, Fox News, Fortune

Press Room

Recent posts from the blog